FAQs

For all online store queries, please visit the Online Store section where we have a seperate store FAQ answering questions on postage costs, delivery times etc

Do You Give Discounts?
Yes we give discounts to RRR and PBS Subscribers (10% Cash, 5% Card.) Also if you spend $150 or more in one transaction you get the same discount as above. The discounts don't apply to tickets or customer orders but do apply to CDs, Vinyl and DVDs.

Are You Hiring?
Both stores are fully staffed at the moment and due to the high demand of enquiries we no longer take resumes or enquiries through email.

Where are you?
POLYESTER RECORDS - CITY
288 Flinders Lane, Melbourne
(03) 9663 8696

You can find the City store between Degraves and Elizabeth Streets

POLYESTER RECORDS - FITZROY
387 Brunswick Street, Fitzroy
(03) 9419 5137

You can find the Fitzroy store opposite Vegie Bar on Brunswick Street. The 112 trams stops right outside the store.

What are your opening hours?
Opening Hours - Fitzroy Store
Monday & Tuesday10am - 9pm
Wednesday to Saturday 10am - 10pm
Sunday 10am - 9pm

Opening Hours - City Store
Monday to Thursday: 10am - 6pm
Friday: 10am - 8pm
Saturday: 10am - 6pm
Sunday: 11am - 5pm

Can you do customer orders, especially imports?
We do a stack of customer orders, most imports we can get within 1 week. Orders from the UK can take up to 2-3 weeks. We need you to come into the store to give us your details and we take a $10 deposit on all orders.

Do you do mail order? Vinyl as well?
Please visit the online store for our catalogue.

How often do you send your newsletter out?
The Polyester newsletter goes out at least once a month and depending on the frequency of new releases sometimes twice a month. To join simply put your email address in the box on the left panel. The website is the best place to be kept up to date with new arrivals and what tickets we have on sale.