Polyester Records

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Customer Service

Terms & Conditions
Polyester Records acts in accordance with the Privacy Act 1993 and any personal information (including email addresses and credit card info) we collect from you will not be disclosed, sold or loaned to any third party not directly related to the processing of your order.

Consignment
-Polyester are proud to stock local independant artists on consignement basis in both stores. Please contact either store before you bring in your release, there's a few details we need to give you.

Online shop
-Polyester Records acts in accordance with the Privacy Act 1993 and any personal information (including email addresses and credit card info) we collect from you will not be disclosed, sold or loaned to any third party not directly related to the processing of your order.
-All prices on our website are in Australian dollars and are inclusive of GST.
-Most orders will be shipped out within 24 hours of purchase. If there is going to be a delay with your order we will contact you via email.
-You will not be charged for your order until it's ready to ship.
-Postage for orders in Australia are based on weight and destination.
-All orders are shipped registered post. If you wish to track your package you can contact us for the tracking number. 

For any further enquiries regarding web orders, feel free to email us on polyester (at) polyester.com or call our Fitzroy store on 03 9419 5137, from which all of our online orders are sent.

 

Returns
-Unless an item is faulty returns can be processed if returned within a fortnight of purchase, however management reserves the right to use discretion.

Newsletter
Fitzroy Store
387 Brunswick Street, Fitzroy
(03) 9419 5137
polyester (at) polyesterrecords dot com

OPENING HOURS
Mon to Thurs: 10am - 8pm
Fri: 10am - 9pm
Sat: 10am - 8pm
Sun: 11am - 6pm
387 Brunswick Street, Fitzroy
(03) 9419 5137
Mon - Thurs: 10am - 8pm
Fri: 10am - 9pm
Sat: 10am - 8pm
Sun: 11am - 6pm